In this section, we will learn about how to refund a transaction.
Step 1
On the KryptoPOS layout, tap on the menu button on the left top of the layout.
Step 2
Tap Reports
Step 3
Tap Sales and select the relevant date
Step 4
Select and tap on the transaction that you wish to refund from the transaction
Step 5
Tap Refund Order
Step 6
Enter your employee PIN for confirmation.
Step 7
Tap Yes if you wish to refund all items. Otherwise, tap No to refund the selected item.
Step 8
Tap Refund and the printer will print out the refund receipt.