In this section, we will learn about how to refund a transaction.


Step 1

On the KryptoPOS layout, tap on the menu button on the left top of the layout.



Step 2

Tap Reports


Step 3

Tap Sales and select the relevant date



Step 4

Select and tap on the transaction that you wish to refund from the transaction


Step 5

Tap Refund Order



Step 6

Enter your employee PIN for confirmation.



Step 7

Tap Yes if you wish to refund all items. Otherwise, tap No to refund the selected item.



Step 8

Tap Refund and the printer will print out the refund receipt.